Bayanat, a leading Digital Transformation Solutions Provider for the Financial Sector announce the launch of Bayanat Embrace - An out-of-the-box, vertical 360-View Customer Experience Solution that is uniquely designed and developed for SME and Corporate Banking. 

The launch came as a direct response to a crucial and immediate need for an integrated, Corporate-Oriented Customer Experience model that connects systems to deliver a complete, end-to-end services to commercial clients without compromising the data security or integrity.

It was evident that, for SME and Corporate banks, the digital customer experience is under served; as corporate clients are engaging in a rather slow, inefficient process that reveals a disconnected flow of information and defragmented environment within the bank systems. This of course reflects on the Relation Managers efficiency and function optimization.

Built on Oracle Cloud CX Platform, Bayanat Embrace provides an enriched, well-orchestrated Customer Experience for Banks’ commercial clients through streamlined, end-to-end processes that are integrated with other banking solutions, topped with effective analytics layer that facilitate a more informative decision-making process. 

Bayanat Embrace provides a modular platform that encompasses tightly integrated components that are built on high-end technologies, including Customer Experience Module (CX), Relations Manager Experience (RMS), Anti Counterfeit QR Module (ACQR) and Analytics Layer. 

With Bayanat Embrace, Banks will be able to lower operational cost, optimize resources, increase market acquisition and achieve excellence.