Customer Experience (CX)
attract, manage and retain commercial accounts through enriched, innovative service channels. Facilitate digitized self-service for commercial accounts, like: Account Management, Bulk Payments, Digital Transfers (ACH / RTGS), Bonds and Guarantees, Finance and Lending, among others.
SME & Corporate Banking
Bayanat Embrace
Bayanat Embrace is a vertical CRM Solution that is uniquely designed and
developed for SME and Corporate Banking. Built on Oracle Cloud CX
Platform; it provides an enriched customer journey for commercial
clients through end-to-end streamlined processes that are tightly
integrated with other back- and front-end banking solutions.
Customer Experience (CX) -
attract, manage and retain commercial accounts through enriched,
innovative service channels. Facilitate digitized self-service for
commercial accounts, like: Account Management, Bulk Payments, Digital
Transfers (ACH / RTGS), Bonds and Guarantees, Finance and Lending, among
others.
Relation Managers Experience (RMX) -
provide RMs with comprehensive tools to manage their commercial accounts
and get a holistic view of their customers through Sales and Marketing
service, in addition to tailored KYC and DoB solutions covering a long
list of AML and Fraud detection to guarantee regulatory compliance,
optimize onboarding and eliminate risk.
Analytics Layer -
provides an intelligent and efficient decision-making tool through the
Oracle-based digital reporting and analytics layer - a powerful feature
of data visualization, instant insights and advanced embedded,
predictive, mobile and self-services analytics.
Anti-Counterfeit QR (ACQR) -
Solution to provide Banks with dynamic, reliable and secure
authentication technology to electronically verify and process checks
and critical documents, as well as upgrade ATM services.