An out-of-the-box, vertical CRM Solution that is uniquely designed and developed for SME and Corporate Banking. Built on Oracle Cloud CX Platform; Bayanat Embrace provides an enriched, well-orchestrated customer journey for commercial clients through end-to-end streamlined processes that are tightly integrated with other back- and front-end banking solutions.
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Customer Experience (CX)
Attract, manage and retain commercial accounts through enriched, innovative service channels. Facilitate digitized self-service for commercial accounts, like: Account Management, Bulk Payments, Digital Transfers (ACH / RTGS), Bonds and Guarantees, Finance and Lending, among others.
Relation Managers Experience
Provide RMs with comprehensive tools to manage their commercial accounts and get a holistic view of their customers through Sales and Marketing service, in addition to tailored KYC and DoB solutions covering a long list of AML and Fraud detection to guarantee regulatory compliance, optimize onboarding and eliminate risk.
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The solution also provides an intelligent and efficient decision-making tool through the Oracle-based analytics layer
Anti-Counterfeit QR (ACQR)
Solution to provide Banks with dynamic, reliable and secure authentication technology to electronically verify and process checks and critical documents, as well as upgrade ATM services.