An out-of-the-box, vertical CRM Solution that is uniquely designed and developed for SME and Corporate Banking. Built on Oracle Cloud CX Platform; Bayanat Embrace provides an enriched, well-orchestrated customer journey for commercial clients through end-to-end streamlined processes that are tightly integrated with other back- and front-end banking solutions.

embrace section2 webp

Customer Experience (CX)

Attract, manage and retain commercial accounts through enriched, innovative service channels. Facilitate digitized self-service for commercial accounts, like: Account Management, Bulk Payments, Digital Transfers (ACH / RTGS), Bonds and Guarantees, Finance and Lending, among others.

Relation Managers Experience

Provide RMs with comprehensive tools to manage their commercial accounts and get a holistic view of their customers through Sales and Marketing service, in addition to tailored KYC and DoB solutions covering a long list of AML and Fraud detection to guarantee regulatory compliance, optimize onboarding and eliminate risk.

embrace section3 webp

embrace section4 webp

Analytics Layer

The solution also provides an intelligent and efficient decision-making tool through the Oracle-based analytics layer

Anti-Counterfeit QR (ACQR)

Solution to provide Banks with dynamic, reliable and secure authentication technology to electronically verify and process checks and critical documents, as well as upgrade ATM services.

embrace section5 webp